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While Capcom’s Dragon’s Dogma 2 enjoyed an overwhelmingly positive pre-release review, Steam gamers cussed and criticized the game on launch day for what they called microtransaction overload and performance issues which they blamed on the use of Denuvo (a digital rights management software).

Capcom Reacts To Dragon’s Dogma 2 Microtransaction Criticisms On Steam

After the launch of the game, just about 40% of the over 9,000 reviews were positive. The outrage started after players discovered 21 separate DLC purchases available on day one. Players said some of the DLCs were items they usually got in-game for free.

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The outrage from players dragged on with one X user making a list of everything that was wrong with Dragon’s Dogma 2. Capcom has responded to the criticism. Their response corroborates with our earlier publication which suggested that the claims by players may be a result of poor communication between the developer and players.

“We would like to update you on the status of the following items, about which we have received numerous comments from the community,” Capcom wrote in a message posted on Steam. “To all those looking forward to this game, we sincerely apologize for any inconvenience.”

Capcom Reacts To Dragon’s Dogma 2 Microtransaction Criticisms On Steam

Capcom clarified that some of the paid DLCs that players mentioned in their outbursts can also be obtained in the game. The developer listed the following DLCs as those that can be obtained in the game—albeit they are scarce to come by.

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  • Art of Metamorphosis – Character Editor
  • Ambivalent Rift Incense – Change Pawn Inclinations
  • Portcrystal – Warp Location Marker
  • Wakestone – Restore the dead to life!
  • 500 Rift Crystals / 1500 Rift Crystals / 2500 Rift Crystals – Points to Spend Beyond the Rift
  • Makeshift Gaol Key – Escape from gaol!
  • Harpysnare Smoke Beacons – Harpy Lure Item

We’ve noticed that whenever there is an outburst, many people just want to ride the waves without verifying if the information is true. The majority of those who said the above-mentioned DLCs can only be purchased, and not free in-game, have likely not played Dragon’s Dogma 2. They just want to flow with the trend and gain impressions, clicks, and followers.

Capcom said it is working to fix performance issues in Dragon’s Dogma 2

Capcom Reacts To Dragon’s Dogma 2 Microtransaction Criticisms On Steam

In addition to clarifying the microtransaction claims on Dragon’s Dogma 2, Capcom also confirmed that it is aware of some of the performance issues that players are facing and said it was investigating and working on fixing critical issues including freezing and crashes.

The developer said it will start addressing the issues beginning with those with high priorities. While Capcom did not say when the first patch will be released, it simply said it will happen “in the near future”.

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One important issue that Capcom said it was working on for the Steam version of the game was the addition of a feature that would allow players to restart their gameplay. No timeline was also given on when that fix will be available, but the developer said it “will announce more details as soon as we can”.

Capcom Reacts To Dragon’s Dogma 2 Microtransaction Criticisms On Steam

Another issue that was highly talked about following the launch of the game was the frame rate drops in some locations. Capcom blamed it on the large number of resources used by each character.

“A large amount of CPU usage is allocated to each character and calculating the impact of their physical presence in various areas,” Capcom wrote. “In certain situations where numerous characters appear simultaneously, the CPU usage can be very high and may affect the frame rate.”

“We are aware that in such situations, settings that reduce GPU load may currently have a limited effect; however, we are looking into ways to improve performance in the future.”

Anthony Emecheta

Anthony Emecheta has over a decade experience as a freelance writer. Gaming has always been a childhood hobby and he is excited to be collaborating with a gaming company as a content creator. It is like having all the things he loves in one place.